Foundever reviews

3.9

78% would recommend to a friend

(19,195 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Oct 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Sitel Augusta has a good setup; however, managerial staff leaves a lot to digest. Their promotion and salary process is nice, but the $8.50 hourly doesn't pay a light bill and buy groceries for a family of 3 biweekly!

Cons

The downside is the starting pay of $8.50 hourly, the disqualified managerial staff, and their method of training for new employees working on the Verizon contract especially.

2.0
Oct 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Very great medical benefits. Dependents are covered. Free medicines & vitamins are covered as well for dependents.

Cons

A lot of corrupt Operation Managers! Agents are being transferred to another account or department even they passed their metrics. A lot of failing agents are retained. No clear SOP on who's to let go.

1.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Can't think of any right now.

Cons

The pay at 9.25 an hour is a joke. After 2 weeks my net pay is less then 600. If I was told during the interview that I was going to be in dtv retention, I would have said no thank you. Not worth the stress for such low pay. Cubicles are not assigned, so you sit where there is a free cubicle. You have to use your break time to go to the rest room and god forbid if you are in after call work for too long. A supervisor will shout across the room for you to become available immediately. I am waiting to pay a few bills off and as soon as I have done that I am outta here. Also keep in mind this company is a third party vendor. One of it's biggest clients could pull the plug at any time and the company is toast. I have seen it with another company and that company went under soon after. As soon as I pay some some bills off I am going back to my old job. One other thing, they will not work with you. I had a second job and wanted the company to work with me. The answer was an outright no.

Viewing 18973 - 18975 of 19,195 Reviews

Glassdoor has 24,632 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.