Foundever reviews

3.9

78% would recommend to a friend

(19,194 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Hours, overtime, coworkers, learned a lot about phones

Cons

Pay, Scheduling, being on the phones 24/7 and quick breaks. Mentally draining. Managers treat you like a number... if you love call centers then go for it.

2.0
Aug 9, 2013

No accountability from HR or Upper Management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You know what your schedule will be,co-workers,hours.

Cons

No respect treated as a commodity. You work hard and don't receive compensation. No oe really cares except the Coaches and Trainers. So unfortunate they wont listen to the Coaches suggestions.

1.0
Aug 7, 2013

Meh

Recommend
CEO approval
Business Outlook

Pros

Management and trainers are friendly and helpful.

Cons

The training did not adequately prepare employees for the situations they would be facing once out on the call floor. The customers are mostly abusive, and the "call handle times" rushed things to a point that seemed to instill more anger in the customers. Also, the pay raises were dismal.

Viewing 18988 - 18990 of 19,194 Reviews

Glassdoor has 24,631 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.