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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      77% would recommend to a friend

      (19,180 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      70% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.6

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Jul 5, 2011

      Things got worst when management were replaced with incompetent people...

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Benefits is one of the best (if not the best) in the industry. But management was in the process of changing it to save some money but that was not beneficial to the employees..

      Cons

      Things got worst when they assigned externally hired SOM, OMs and Director in my account that made the agents life difficult.

      2.0
      Apr 28, 2011

      Ridiculous, low compensation for the work done

      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get a feel for what it is to be a technical support agent. - You have a headset (yeah it's sad). - It's a decent job, but you earn barely over minimum wage.

      Cons

      - Almost no room for improvement and career mobility, some agents have been there for 5 years and have not been promoted. - Company culture is hypocritical - HR employees frequently speak Tagalog in the office, agents are unprofessional in their behavior towards customers, some level 2 technicians are condescending. - No additional training once you get on the floor (Toshiba account), you don't get better in troubleshooting and such. - Constantly changing schedules, per week - I mean, I expected shifting schedules, but sometimes you work 6 or 7 days in a row, and every day, the shift hours change. Sometimes, you don't even have a shared lunch with at least a member of the team.

      Viewing 19147 - 19149 of 19,180 Reviews
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      Glassdoor has 24,613 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.