Item: Foundever
Rating: 5
Author: Former employee - Customer Service Representative

Question 1

Is Foundever a good company to work for?

Accepted Answer

Foundever has an overall rating of 3.9 out of 5, based on over 24,674 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Foundever to a friend and 71% have a positive outlook for the business. The best reviews about Foundever have been left by employees working as Director, Call Center Customer Service Representative and Recruiter.

Question 2

Does Foundever pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Foundever?

Accepted Answer

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Foundever 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

Question 4

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4422), Customer Service Representative (CSR) (1503), Customer Service Professional (761), Customer Service Agent (697), Customer Service (425), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (259), Learning Specialist (202), Operations Manager (199), Technical Support (179), Call Center Representative (155), Customer Service Associate (139)

Question 5

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"Work from home position was good and able to switch shifts" ((in 1066 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 641 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 469 reviews)); "Benefits are good and fair" ((in 454 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 371 reviews))

Question 6

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1163 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 809 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 236 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 136 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 135 reviews))

Question 7

What are employees saying about Foundever layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

Question 8

What are the top reviewed Foundever locations?

Accepted Answer

Las Vegas, Augusta, Knoxville, Spartanburg, Ocala, Miami, Nashville, Houston, Atlanta, Albuquerque, Oak Ridge, Fayetteville, Fort Smith, Dallas, Pompano Beach, Fishers, Orem, San Angelo, Norman, Starkville, Tampa, Hamilton, New York, Panama City, Wise, Sumter, Lake City, Indianapolis, Asheville, Morristown

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