Foundever reviews

3.9

78% would recommend to a friend

(19,221 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
May 28, 2015

questionable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great coworkers very helpful Love the job Enjoy Customer service work

Cons

one week you re fulltime next you are part-time no communication between couches and management only get real promotions if you know the right people

2.0
Apr 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Indoors, air conditioned Middle management tends to be attentive and helpful

Cons

No job security Insufficient training Disconnect between Sitel and client goals Upper Management is indifferent at best

1.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

It was implied this was a full time and growth opportunity. Told we would be graded on answering complex email with QUALITY and not quality.

Cons

Lied to by everyone in the entire management chain. It's degrading to be pushed to answer emails that each have their own degree of complexity with precise and perfect answers and meet goals of 75 to 120 per hour. Worked hard, punching out high numbers while their systems continually crashed. Called late on a Saturday night to not report back to work. No feedback.

Viewing 271 - 273 of 19,221 Reviews

Glassdoor has 24,669 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.