Four Seasons reviews

3.8

67% would recommend to a friend

(3,471 total reviews)
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Alejandro Reynal

85% approve of CEO

60% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Sep 6, 2014

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FS really focusses on their people and strives to take care of their employees. Great benefits including health, dental, vision, free uniforms, free meals, complimentary nights, etc. Their focus is completely quality driven and strives to deliver the best service to the customer. They go to great lengths to ensure customer satisfaction and highest quality. Truly 5 star!

Cons

I was part of the senior management team and saw the sausage making process. The atmosphere is pretty brutal when it comes to management. We worked endless hours, sometimes 6 days a week. People get pushed to their breaking point! Too many meetings so you are taken away from what you really should be doing... taking care of the customer. I dealt with a few members of the Executive team who could not be trusted. I am a very straight forward person and did not care for the games they played so I decided to leave, which proved to be a great decision. My life has taken a turn for the better after FS but I also did learn a lot (good and bad) during my 8+ years there!

4.0
Sep 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Great training, wonderful travel benefits with comp nights at any of their hotels/resorts worldwide, great name recognition for a career in hospitality and great company culture with a good internal network of employees.

Cons

Not the best pay in the industry since they expect you to just be happy that you work for "Four Seasons". Very poor work/life balance, especially for working mothers.

3.0
Aug 17, 2014

Interesting company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will learn from the best of the best and will get the strongest foundation in terms of hospitality training. Good benefits for hospitality industry (health, dental, etc) but don't expect to get comp nights as an employee unless you are the GM of the hotel.

Cons

Tough hours, most managers burn out within year and a half The executive committee can be pretty detached from what people actually want out of their careers, your career path is mostly focused on the needs of the hotel

Viewing 3250 - 3252 of 3,471 Reviews

Glassdoor has 4,241 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.