Four Seasons reviews

3.8

69% would recommend to a friend

(3,460 total reviews)
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Alejandro Reynal

87% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Feb 16, 2026

Serious Ethical and Safety Concerns

Recommend
CEO approval
Business Outlook

Pros

After Covid you might be lucky enough to meet a handful of genuine people before FSH collapsed and began hiring off the street. Free rooms if available when you are lucky enough to get a break from Dante’s inferno.

Cons

My experience raised significant concerns regarding ethics, transparency, and employee safety. Promotions often lacked transparency and appeared influenced by favoritism and inappropriate workplace relationships. This created low morale across multiple departments and discouraged high performers. Management practices contributed to a culture of fear rather than trust. Employee surveys that were described as anonymous did not feel confidential in practice, and employees were pressured to discuss their responses. This undermined psychological safety. HR did not consistently maintain confidentiality when handling sensitive employee matters, which further eroded trust in leadership. There were ongoing safety concerns related to the parking garage, including repeated mechanical failures and reports of vehicle break-ins. Many employees felt their concerns were not adequately addressed. Overall, I would strongly encourage prospective employees to ask direct questions about promotion transparency, confidentiality practices, and employee safety before accepting a role

4.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

They put a lot of time and effort into developing you.

Cons

Very transient, people are constantly leaving, being promoted or being transferred. Makes it hard to maintain strong communication between departments.

2.0
Feb 23, 2025

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Good benefits for the cost.

Cons

They try really hard to tell you that your free “Discovery Nights” are awesome and worth it. A lot of people talk about it. Traveling is supposed to be about experiencing different cultures among the typical locals. The reality is that you are just taking any PTO you have, buying your own flight to whatever FS location you want, and then feeding your vacation money back into the hotel/resort/company that has peer pressured you into thinking that it’s a good deal. You end up using your PTO to travel to another FS bubble that has nothing to do with reality.

Viewing 73 - 75 of 3,460 Reviews

Glassdoor has 4,229 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.