Four Seasons reviews

3.8

69% would recommend to a friend

(3,464 total reviews)
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Alejandro Reynal

87% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

The best things about working here includes the discounted and complimentary room rates worldwide, as well as free lunch every day.

Cons

They sell you these grandiose ideas and possibilities of growth within the company which you'll soon discover are completely false. Lots of office politics. Advancement only happens if you're a brown-noser and you're good friends with the managers, who all talk and gossip as if they're in high school by the way. Bad work environment overall.

4.0
Jan 21, 2015

Fantastic Company with Few Flaws

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros definitely include working with some of the most wonderful, talented people. The application and hiring process is very extensive, so only the best are hired and it shows. Everyone takes pride in their work and the company, and this is reflected to the guests who stay at the Four Seasons. The pay is competitive and benefits are pretty wonderful. If you are looking for a company that you want to set roots with, this is it... and it shows. Numerous people at my property have been there since it opened. Honestly, I love working here. I have worked for other hotel brands and this company goes above and beyond for their employees and guests.

Cons

My biggest frustration is that there is no room for growth. In my specific department, an employee isn't able to move up without someone leaving. Unless you are able/willing to relocate, the opportunities are scarce. There may be added responsibility, but the title and pay do not reflect that. Also, the guests can be some of the worst people to be around. Four Seasons (and most luxury hotels) create an environment where the word 'no' is never an option. With this in mind, demands and exceptions to the rule are seen multiple times everyday. As odd as it sounds, it is exhausting and taxing to ones spirit after a while. Especially during the holidays - those 6-day work weeks and long hours are bad enough, but throw pretentious/entitled guests demands into the mix and life can get pretty rough quickly.

3.0
Nov 5, 2014

Overwhelming

Recommend
CEO approval
Business Outlook

Pros

Great opportunity to work with different cultures. Great benefits and office environment. Friendly coworkers. Overall a great organization. The executive team was awesome very hospitable and welcoming.

Cons

I may have had a better experience if I were in a different department the turnover was excessive turnover! Poor work conditions, expected to work 5am-close with no breaks. If you spoke on your concerns you would be punished. There was obvious favoritism towards employees that were submissive.

Viewing 145 - 147 of 3,464 Reviews

Glassdoor has 4,233 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.