Pros
- Insurance is very affordable for how nice it is. - Working with art is fun, if you like/love it. I enjoyed working with most of my team members. - It could be worse for a “retail” job. - It is nice that they have a lot of LGBT+ employees. Definitely noticed a lack of people of color though.
Cons
- There are major problems with management, at all levels. Hardly anyone has previous custom framing experience, which leads to a lot of mistakes, all the time. Very disorganized, goals were always changing, and would propose store events in short periods of time so there wasn’t enough time to clientele for them. - Issues with low quality frames is a headache for anyone who handles customer service. - Middle - upper management turns a blind eye to bad behavior. My store had an abusive and bizarre workplace environment. Didn’t feel like going to HR would change anything. Won’t go into more detail, but if it happened to me it’s likely happening in other stores as well. - Repeated issues of promising / leading on employees that they will get promotions and not following through with it (and not being transparent as well). Saw it happen at multiple stores, with multiple people, so it’s a widespread issue. - The scheduling is rough. It probably depends on your manager but they’re pretty strict about needing open availability if you’re full time, and give you no consistency in your schedule at all. Having people work 6-7 day shifts with only 1 day off after isn’t a way to keep workers around. Led to a bad work life balance. - They cut hours in 2024 and it was pretty brutal. Made working there a lot worse. I do not intend to sound like a former disgruntled employee. I hesitated posting this but felt people should know that they could potentially be in a toxic workplace environment.
