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      Freeman

      Engaged Employer

      Freeman reviews

      3.6

      61% would recommend to a friend

      (979 total reviews)
      avatar

      Janet Dell

      68% approve of CEO

      71% positive business outlook

      Ratings by category

      3.8

      Culture & values

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Work/Life balance

      3.2

      Senior management

      Freeman has an employee rating of 3.6 out of 5 stars, based on 979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freeman employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      979 reviews
      2.0
      Sep 15, 2025

      Fear and Uncertainty

      It leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      The broader organization fosters a strong, positive culture.

      Cons

      Within Internal IT, there are significant challenges. The new CIO has replaced much of the previous leadership team with individuals from his prior network, and communication with the broader team has been limited. As a result, the department feels disconnected from the wider organizational culture.

      4.0
      Sep 10, 2025

      Great People and Culture, but IT Leadership Is Cause for Concern

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freeman has an amazing culture that has been built and sustained for decades. The people here are passionate, collaborative, and truly care about one another. Work-life balance is excellent, and the company has long been a place where employees can thrive both professionally and personally.

      Cons

      Over the past three years, IT has seen a revolving door of senior leaders. Each new CIO/CTO has pushed for big changes, and while those changes required tremendous effort from the team, the culture itself remained intact. Unfortunately, under the current CIO, things feel very different. Decisions and actions appear to be eroding the very fabric of Freeman’s culture. Fear has become the new normal in IT — whether you’re a leader or an individual contributor, job security feels uncertain. If the job market were stronger, I believe we’d see a significant exodus from the department.

      Viewing 196 - 198 of 979 Reviews
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      Glassdoor has 1,068 Freeman reviews submitted anonymously by Freeman employees. Read employee reviews and ratings on Glassdoor to decide if Freeman is right for you.