Is Freeway Insurance a good company to work for as a Customer Service Insurance Agent?

Customer Service Insurance Agent professionals working at Freeway Insurance have rated their employer with 1.8 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of Freeway Insurance employees being 2.5 out of 5 stars. Search open Customer Service Insurance Agent Jobs at Freeway Insurance now and start preparing for your job interview by browsing frequently asked Customer Service Insurance Agent interview questions at Freeway Insurance .

Does Freeway Insurance pay Customer Service Insurance Agent employees well?

Customer Service Insurance Agent professionals rate their compensation and benefits at Freeway Insurance with 2.6 out of 5 stars based on 58 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Insurance Agent salaries at Freeway Insurance.

How happy are Customer Service Insurance Agent professionals working at Freeway Insurance?

30% of Customer Service Insurance Agent employees at Freeway Insurance would recommend their employer to a friend. This rating has increased by 119% in the past 12 months. Customer Service Insurance Agent professionals have also rated Freeway Insurance with a 2.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.1 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Freeway Insurance?

Insurance Agent (36) , Branch Manager (27) , Insurance Sales Agent (21) , Insurance Broker (15) , Store Manager (15) , District Manager (14) , Licensed Insurance Agent (13) , Manager (12) , Sales Representative (10) , Sales Agent (9) , Customer Service Representative (8) , Sales Manager (8) , Agent (7) , District Sales Manager (7) , Sales (7)

What are the pros of working at Freeway Insurance according to real employee reviews?

"Uncapped commission Leads sent to you" ((in 17 reviews)); "Good Benefits." ((in 12 reviews)); "Hands on training for all employees; training is consistent with every single one." ((in 7 reviews)); "Good money for management and up." ((in 7 reviews)); "Great coworkers and your own desk." ((in 6 reviews))

What are the cons of working at Freeway Insurance according to real employee reviews?

"compliant issues; unfair labor practices; discriminatory; unskilled upper management w/ skilled workforce; retaliatory practices; profit focused" ((in 13 reviews)); "So much fraud within 2 months they fired 4 managers and 3 agents due to fraud." ((in 7 reviews)); "Long hours and only 1 day off" ((in 6 reviews)); "The absolute worst insurance company ever!" ((in 6 reviews)); "The manager always have a favorite agent and branch managers." ((in 3 reviews))

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Freeway Insurance

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Freeway Insurance Customer Service Insurance Agent reviews

1.8

30% would recommend to a friend

(58 total reviews)

Cesar Soriano

12% approve of CEO

42% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.6

Compensation and benefits

2.3

Career opportunities

2.1

Culture & values

2.0

Work/Life balance

1.8

Senior management

Insurance Customer Service Agent employees have rated Freeway Insurance with 1.8 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Insurance Customer Service Agent professionals have a poor working experience there. Freeway Insurance is rated 49% below average by Insurance Customer Service Agent professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

58 reviews

1.0

Jun 12, 2024

Run

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Off at 6 every day

Cons

Too many cons to count. Pay is Terrible for expectations

4.0

May 3, 2024

Insurance

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

4 hour Saturday with 1/2 day in week

Cons

Very busy atmosphere Not much time for notes

1.0

Mar 23, 2024

Avoid if possible

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

The only pro is the leads

Cons

The pay structure is poor and low compared to competitors. The culture and moral is very poor.

Viewing 16 - 18 of 58 Reviews

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Freeway Insurance Customer Service Insurance Agent reviews

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Insurance

Avoid if possible

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