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      Freeway Insurance

      Part of Confie

      Engaged Employer

      Freeway Insurance reviews

      2.4

      28% would recommend to a friend

      (330 total reviews)
      avatar

      Cesar Soriano

      27% approve of CEO

      39% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.4

      Culture & values

      2.4

      Senior management

      2.4

      Compensation and benefits

      2.4

      Career opportunities

      2.3

      Work/Life balance

      Freeway Insurance has an employee rating of 2.4 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Freeway Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      330 reviews
      1.0
      Aug 13, 2025

      THEY PAY 3% COMMISSION AND DO NOT GIVE RAISES

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are none. It’s a complete sweatshop and is now a call center. Other agents can steal your quotes, forced overtime, 6 vacation days and you can still lose a holiday. Soriano hires more Hispanic employees to give them a work visa who can barely speak English, look at the stats. Upper management lies and make monthly bonuses of $2500 from what the Sales Agents make, while the Sales Agents get 3% IF you write more than the limit they set.

      Cons

      Everything from the cheap software, having to clean and scrub the toilets in our office, the lies, forcing agents to add additional coverage to policies or get called out. They’re a joke and I’ll be getting my lawyer to get the pay they still owe me.

      2.0
      Jul 30, 2025

      Need help desperately

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice General Manager/ nice office and location

      Cons

      No in-store management. Training is a joke. Horrible quoting system. Software is just as bad. No one in the store to help if you get stuck.

      1.0
      Jun 24, 2025

      Poorly Managed and Disorganized

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I find there are no pros to found at this place.

      Cons

      My experience at Freeway was extremely disappointing. The company severely lacks proper communication and structure, which often leaves employees feeling unsupported and frustrated. Expectations were unclear, management was unresponsive to real issues, and there was very little room for career growth. The training provided was minimal, and day-to-day processes felt disorganized at best. It’s also very concerning that employee feedback is often ignored. If you value a professional, transparent, and supportive work environment, this is not the place for you.

      Viewing 112 - 114 of 330 Reviews
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      ReviewsFreeway Insurance reviews

      Glassdoor has 336 Freeway Insurance reviews submitted anonymously by Freeway Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Freeway Insurance is right for you.