Is Freeway Insurance a good company to work for?

Freeway Insurance has an overall rating of 2.4 out of 5, based on over 334 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 28% of employees would recommend working at Freeway Insurance to a friend and 39% have a positive outlook for the business. The best reviews about Freeway Insurance have been left by employees working as District Manager , Branch Manager and Store Manager .

Does Freeway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Freeway Insurance employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Freeway Insurance. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Freeway Insurance?

28% of Freeway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Freeway Insurance 2.3 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Freeway Insurance?

Insurance Agent (36) , Branch Manager (27) , Insurance Sales Agent (21) , Insurance Broker (15) , Store Manager (15) , District Manager (13) , Licensed Insurance Agent (13) , Manager (12) , Sales Representative (10) , Sales Agent (9) , Customer Service Representative (8) , Sales Manager (8) , Agent (7) , District Sales Manager (7) , Sales (7)

What are the pros of working at Freeway Insurance according to real employee reviews?

"Uncapped commission Leads sent to you" ((in 15 reviews)); "Good benefits as far as health benefits and 401k" ((in 11 reviews)); "Good money for management and up." ((in 9 reviews)); "Hands on training for all employees; training is consistent with every single one." ((in 8 reviews)); "Great coworkers and your own desk." ((in 5 reviews))

What are the cons of working at Freeway Insurance according to real employee reviews?

"compliant issues; unfair labor practices; discriminatory; unskilled upper management w/ skilled workforce; retaliatory practices; profit focused" ((in 13 reviews)); "So much fraud within 2 months they fired 4 managers and 3 agents due to fraud." ((in 7 reviews)); "The absolute worst insurance company ever!" ((in 7 reviews)); "Long hours and only 1 day off" ((in 6 reviews)); "The manager always have a favorite agent and branch managers." ((in 4 reviews))

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Freeway Insurance

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Freeway Insurance reviews

2.4

28% would recommend to a friend

(328 total reviews)

Cesar Soriano

27% approve of CEO

39% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.4

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Work/Life balance

Freeway Insurance has an employee rating of 2.4 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Freeway Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

328 reviews

1.0

Aug 13, 2025

THEY PAY 3% COMMISSION AND DO NOT GIVE RAISES

Store manager

Recommend

CEO approval

Business Outlook

Pros

There are none. It’s a complete sweatshop and is now a call center. Other agents can steal your quotes, forced overtime, 6 vacation days and you can still lose a holiday. Soriano hires more Hispanic employees to give them a work visa who can barely speak English, look at the stats. Upper management lies and make monthly bonuses of $2500 from what the Sales Agents make, while the Sales Agents get 3% IF you write more than the limit they set.

Cons

Everything from the cheap software, having to clean and scrub the toilets in our office, the lies, forcing agents to add additional coverage to policies or get called out. They’re a joke and I’ll be getting my lawyer to get the pay they still owe me.

3.0

Aug 4, 2025

Trained to lie

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Paid for my agent license.

Cons

No raise. No room for growth with proper compensation. Was asked to manage a store however would not get paid more as all commission made by store would go towards me. This store had no employees.

2.0

Jul 30, 2025

Need help desperately

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Nice General Manager/ nice office and location

Cons

No in-store management. Training is a joke. Horrible quoting system. Software is just as bad. No one in the store to help if you get stuck.

Viewing 19 - 21 of 328 Reviews

Jobs at Freeway Insurance

Insurance Sales Agent/ Store Manager

Sales Representative (Sales, Customer Service)

Insurance Sales Agent/ Store Manager

Sales Representative (Sales, Customer Service)

Insurance Sales Representative - Customer Service

Grand Prairie, TX

View job

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Freeway Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

THEY PAY 3% COMMISSION AND DO NOT GIVE RAISES

Trained to lie

Need help desperately

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