FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Mar 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits compared to similar roles. Fast-paced work environment with opportunities to learn. Some great colleagues who make the job more enjoyable.

Cons

Poor Management: Upper management seems disconnected from the daily challenges employees face, leading to unrealistic expectations. Shift Management: In reality their Admin staff with a bigger wage. They are not trained managers so the environment is fraught with verbal bullying, and unfair treatment. The transport department is managed via fear and intimidation. Lack of Career Growth: Few opportunities for advancement unless you have connections. Hard work is not always recognized. High Turnover: Many employees leave due to workplace stress and lack of support. This creates instability in teams. Work-Life Balance Issues: Long hours and last-minute schedule changes make it difficult to maintain a good balance.

4.0
Mar 10, 2025

Great Product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product Good work life balance Good pay

Cons

Leadership is poor Fight for fair pay

Viewing 28 - 30 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.