FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Nov 5, 2018

Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The store Some of the coworkers

Cons

Everything else . Trucks are a mess and most of them need to be fixed. Everyone shows up to work complaining about either the disorganized route , the amount of totes thrown around on the truck and just the overall disregard for employee morale . The main concern is get the deliveries done on time , while maneuvering through all kinds of traffic ( especially if it’s corportae in Manhattan) , making sure your truck doesn’t get towed , searching for totes and packages thrown all over the truck with some stops having as many as 97 or more totes as well as large cases of waters, sometimes having to walk blocks with your hand cart( yes this is in a driver position) go through a freight elevator which also takes time as you need a pass , all while scanning everything before you get to the customer and again upon arrival with the scanners malfunctioning often, all while your managers are calling to find out if you’ll be on time . They will send you uptown to downtown , back uptown to midtown back downtown then midtown again sometimes going to the same addresses at 3 different times in 3 different windows (ie; 6-8, 8-10, 10-12) or in corporate (8-10, Etc) . Run as fast as you can from this company . And no respect for women drivers at all.

1.0
Oct 30, 2018

Analyst

Recommend
CEO approval
Business Outlook

Pros

Great Facility Great Employees Free Coffee

Cons

Long commute to the Bronx Long, monotonous work (to include on Nights / Weekends) Sub-par compensation and bonus structure Poor Employee Morale department wide, no effort to remediate this, has a negative effect on the overall workforce Few Professional Development opportunities Remaining leadership is either unable to or unwilling to affect meaningful change in the face of larger business needs High attrition rate, low stability

5.0
Oct 20, 2018

Incredible new work space

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand new office, amenities are amazing. Cafeteria, open work spaces, terraces over looking towards the city. Happy hours and team building events. Fun environment where cross functional teams are coming together and solving our biggest challenges. Great to see the momentum and future quickly unfolding and getting brighter. Talent in the org across departments give people early in their careers exposure to learn and best practices in merchandising, operations, supply chain , marketing. Opportunity to advance quickly if hard working and talented.

Cons

Will work hard, but work directly adds value.Employees will be given a lot of exposure and their work will carry a lot of influence. Need to make sure that is for you. If do not get involved and excited with solving problems, understand where you can add value and get engaged, will not be the place for you. Appears to be the case reading through negative reviews.

Viewing 319 - 321 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.