FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
3.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Passionate people, incredible state of the art facility, becoming more stable financially and operationally.

Cons

Many operational challenges that drive most decisions surrounding the business

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FreshDirect Response
5y
Hello and thank you for your review. We're glad your time at FreshDirect has been an overall success. As we make meaningful changes with the help of our new management, we're committed to developing even more innovative ways to improve our operating efficiencies. We would love to learn more about what we can be doing better. You can share additional feedback with us by sending us a note at EmployeeCommunications@FreshDirect.com. We look forward to hearing from you!
1.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Work hours are great. Early start and end times.

Cons

Nothing to report at the moment

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FreshDirect Response
5y
Thank you for your positive review! We're thrilled your time as part of the Capitol Heights team has met your expectations. We're excited to have you a part of our growing Washington DC team. We encourage you to work with your management to ensure you grow with our team. If you have any questions, feel free to send us an email at EmployeeCommunications@FreshDirect.com to discuss your career pathway with HR.
2.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

the only pro's are the overtime potential and the 50% off at the fresh direct store

Cons

Extremely long hours upwards of 12-13 hours 5 days a week . Its back breaking work and trust me not a lot of people here last long . It takes a lot to get fired here because it rarely happens since most people quit in the first . Management isn't the best from top to bottom . So if you work here have a plan in mind this should be 6 month - 1 year type of job .

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FreshDirect Response
5y
Hi, thank you for taking the time to share your experiences with us. As an employer committed to employee wellbeing, your time with us has not our own standards. We're sorry your time with us has not been as gratifying as we intend. Our managers are the glue that keeps our teams together and running. Without them and valued employees like yourself, we wouldn't be where we are today. With the various changes that we are currently making, our goal is to improve the deficiencies you outlined. We would like to continue the conversation with you if you're open to discussing further with an HR Associate. You can reach us at EmployeeCommunications@FreshDirect.com if you're interested. We hope we can address your feelings and share with you the changes we're making.
Viewing 346 - 348 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.