Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Great coworkers" ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

5.0

Feb 1, 2021

A company with potential

Human resources

Recommend

CEO approval

Business Outlook

Pros

FreshDirect is a company that puts effort into their employees. Since I have been employed, I have had opportunities to develop myself in experience and also knowledge in areas that were new to me. Growth opportunities are provided for the employees in different programs such as the meat program, the Team Lead program and other job opportunities. The company encourages promotions from within. With COVID, the company focused on employee safety, from putting processes in place and adjusting our business model as needed.

Cons

Communication among teams can be improved.

FreshDirect Response

5y

Thank you for your thoughtful feedback! We're so glad to know how FreshDirect has positively influenced your career growth. Communication is a huge part of what makes FreshDirect a preferred employer, and we acknowledge there's room for improvement. With the roll-out of our new internal communication app, FreshConnect, we aim to make company communication inclusive, accessible, and equitable to all. We encourage you to download the FreshConnect app from the Google Play or Apple App Store if you haven't done so already to receive updates about the company and your department. Feel free to email us at EmployeeCommunications@FreshDirect.com if you need assistance!

4.0

Jan 27, 2021

Very well paid job

Material handler

Recommend

CEO approval

Business Outlook

Pros

Great pay great hours and compensation

Cons

Very tiring and long shifts

FreshDirect Response

5y

Thanks for your response! We appreciate your feedback and wish you all the best in your future endeavors!

5.0

Jan 24, 2021

Very good work/life balance

Planner

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO days in a year

Cons

Poor 401k, no match for 401k

FreshDirect Response

5y

Hi, thank you for leaving a response. We appreciate your feedback and acknowledge areas to improve upon in the future. We welcome any other feedback you may have- send us an email to EmployeeCommunications@FreshDirect.com.

Viewing 364 - 366 of 537 Reviews

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MTO C4- Personal Shopper

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A company with potential

Very well paid job

Very good work/life balance

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Jobs at FreshDirect