Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 25 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

4.0

Nov 6, 2017

Entrepeneurial spirit combined with Corporate culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best thing I can say about Fresh Direct is that everyone is excited to work here and be part of the fast paced environment. I have had a wonderful experience collaborating across the organization and everyone has been incredibly open minded and welcoming to new ideas.

Cons

At times individuals take on too much independently (due to the entrepreneurial spirit) - so you have to make sure you remind others to keep you updated so cross functionally the right decisions are made.

4.0

Nov 4, 2017

Exciting, dynamic, growing food e-commerce co

Vice president

Recommend

CEO approval

Business Outlook

Pros

FUN! Great food, great coworkers, great passion in the business Fast-paced and varied work - every day is a new unique challenge Opportunity for you to make your mark Exciting new HQ almost complete Company is an industry pioneer and leader Huge growth potential for company and for individuals within

Cons

Leadership has too many goals and priorities and they shift around too much Complex business which means lots of detail work and long hours Legacy technology needs updating

5.0

Nov 3, 2017

Love my job!

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Job security, great co workers, amazing leadership, cool employee perks, food everywhere, new state of the art facility (FD Campus), promising business growth and outlook.

Cons

Crowded office due to growing pains

Viewing 370 - 372 of 537 Reviews

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Jobs at FreshDirect

MTO C4- Personal Shopper

Ambient- Personal Shopper

Summer Intern - Merchandising Operations Intern

MTO C4- Personal Shopper