Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Great coworkers" ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

3.0

Dec 9, 2020

FD

Manager

Recommend

CEO approval

Business Outlook

Pros

easy to grow within the company At times you can get recognized for your work

Cons

after a certain amount of time, you will hit your ceiling No communication No structure All is not on the same page

FreshDirect Response

5y

Thanks for sharing your thoughts with us. We're sorry your experience working at FreshDirect hasn't been as optimal as we intend. We're currently introducing new HR procedures, such as updating our Manager Onboarding Training and launching a new internal communications app. Our goal is to offer the best on-the-job training and communication tools to our deserving employees. You can send an email to EmployeeCommunications@FreshDirect.com to share more of your experiences or lean more about our new HR programming. We'd love to connect and discuss!

5.0

Nov 15, 2020

Great Place To Work

Culinary associate

Recommend

CEO approval

Business Outlook

Pros

All of my fellow employees were super helpful.

Cons

Too far from my house.

FreshDirect Response

5y

Thank you for leaving us a review! We're sorry to learn distance was a factor in needing to move on. Employee wellbeing is our top priority at FreshDirect and we understand the choice you needed to make for your work-life balance. You are encouraged to reapply if circumstances change in the future!

3.0

Oct 28, 2020

Fresh direct runner

Food runner

Recommend

CEO approval

Business Outlook

Pros

Weekly pay , they had decent benefits

Cons

Harsh weather , no where to use the bathroom

FreshDirect Response

5y

Hello, thank you for making time to share your feedback with us. We're glad to hear your time as a Runer was satisfactory, however, we would like to learn more about your working conditions. At FreshDirect, we're continuously transforming employee feedback into opportunities for improvement. We would love to hear more from you! You can send us an email at EmployeeCommunications@FreshDirect.com to discuss your feedback with a member of our Human Resources team. We hope to hear from you!

Viewing 373 - 375 of 537 Reviews

Top companies for "Compensation and Benefits" near you

Wawa

3.8★Compensation & Benefits

Nespresso

3.7★Compensation & Benefits

Ahold Delhaize

3.9★Compensation & Benefits

The Honey Baked Ham Company

3.5★Compensation & Benefits

Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper

FreshDirect

FreshDirect reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

FD

Great Place To Work

Fresh direct runner

Top companies for "Compensation and Benefits" near you

Jobs at FreshDirect

FreshDirect reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

FreshDirect reviews FAQs

Jobs at FreshDirect