Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Great coworkers" ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

5.0

Jun 24, 2020

Great Startup

Replenishment analyst

Recommend

CEO approval

Business Outlook

Pros

Great startup to work for starting out in your career.

Cons

Minimum benefits but I was also there back in 2016.

FreshDirect Response

5y

Thanks for making time to leave a review! We've worked hard to offer more comprehensive benefits as a testament to our hardworking employees. We instituted a Work From Home policy for applicable employees at the beginning of the COVID pandemic to give everyone the time and space they deserved. Our HR department is working on introducing additional perks for all employees to benefit from! You can email us at employeecommunications@freshdirect.com any other feedback you have from your time working at FreshDirect- we would love to hear from you! Best of luck to you in all career adventures.

4.0

Jun 19, 2020

more support needed

Field manager

Recommend

CEO approval

Business Outlook

Pros

great industry with potential Discounts on quality food

Cons

lack of appreciation or loyalty Alot of communication lapses Alot of work that dont involve operations put on the field managers

FreshDirect Response

5y

Thank you for taking the time to share your feedback. We want our employees to know that their priorities are heard and acknowledged. We are actively working on making changes to our internal communication so all employees have a go-to for company updates. We're in the process of rolling out a new company wide app that will push communication notifications- stay tuned. We want understand what we can do better- you can additional feedback at employeecommunications@freshdirect.com. We hope to hear from you!

5.0

Apr 15, 2020

Just hired

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

Great benefits hours as well

Cons

Haven’t seen any cons yet

FreshDirect Response

6y

Thank you for your feedback. Congratulations and welcome to the FreshDirect Team :)

Viewing 382 - 384 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Startup

more support needed

Just hired

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Jobs at FreshDirect