Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 23 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 13 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

3.0

May 6, 2016

We need better pay !

Runner

Recommend

CEO approval

Business Outlook

Pros

Paid lunch Free turkey for thanks giving

Cons

Heavy loads of grocerys 60 % of rich snobby people don't tip Carrying groceries up five flights of stairs (sometimes more than one trip ) Pushing extremely heavy carts up hills Carrying Heavy loads of grocerys down a bunch of "service entrances" with stairs ! Lots of wear on the body Minimum wage They will keep you in the temp agency for a whole year when it was supposed to be 90 days to avoid putting you in the union Disgusting company

2.0

Mar 28, 2016

cold kitchen

Kitchen worker

Recommend

CEO approval

Business Outlook

Pros

Flexible hours for students or 2nd job

Cons

Lots of family members and favoritism

4.0

Mar 9, 2016

Operations Center Specialist

Operations center specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits Easy work after a while Not too harsh when it comes to certain things Easy to meet higher ups Stay in the know and you'll know the next position Everyone is open to meeting you

Cons

A lot of typing on the computer Calls can become a headache after a while Team work can be lacking at times Work on holidays except storm days .50c raise after 6months. Yeah. I know right. PTO collection is low, a day/month

Viewing 436 - 438 of 537 Reviews

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Jobs at FreshDirect

MTO C4- Personal Shopper

Ambient- Personal Shopper

Summer Intern - Merchandising Operations Intern

MTO C4- Personal Shopper