Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 23 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 13 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

3.0

Nov 3, 2015

Truck driver

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health benefit Unionized Early shift available Possibility of furthering career quickly Zero discrimination

Cons

Low pay High turn around of employees Punitive retributive policies

5.0

Oct 26, 2015

Marketing Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The environment is great. The team is great. They have a very cooperative environment. The Chief Consumer Officer seems nice.

Cons

The salary is not that high. The old office is kind of crowded but the new office Profoods seems better.

3.0

Oct 24, 2015

Hot Kitchen Associate - Picker/Packer

Certified nursing assistant

Recommend

CEO approval

Business Outlook

Pros

Preparing, assembling, and checking of all foods, hot and cold. Maintaining and cleaning to build a safe working environment.

Cons

The shift schedules were usual.

Viewing 457 - 459 of 537 Reviews

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Jobs at FreshDirect

MTO C4- Personal Shopper

Ambient- Personal Shopper

Supply Chain Strategy & Analytics Intern

Summer Internship- Transformation Intern

Summer Intern - Merchandising Operations Intern

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Truck driver

Marketing Intern

Hot Kitchen Associate - Picker/Packer

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Jobs at FreshDirect