Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 23 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 13 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

4.0

May 19, 2015

Not bad

Roundsman

Recommend

CEO approval

Business Outlook

Pros

Easy work, awesome hr, great employee development, yearly raises, hires from within, variety of positions so somewhere in the company is a place for everyone.

Cons

Some supervisors are very "clique-y", company is having a VERY hard time eliminating an internal favoritism problem, racism is very apparent in some departments, while the opportunity to grow is there--you will have to fight tooth and nail to get and keep what you want.

3.0

May 19, 2015

Helpdesk support

It support intern

Recommend

CEO approval

Business Outlook

Pros

Nice enviroment and good for starting your career

Cons

No potential for future growth

3.0

May 11, 2015

Comfortable place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FreshDirect is pretty pricey, but employees get a discount on deliveries, which makes the company’s prices comparable to Whole Foods (not counting tip for the delivery guy).

Cons

The corporate office location in Long Island City is not the most convenient. The company is moving to the Bronx, which would make commuting even more difficult, assuming you don’t live in the Bronx.

Viewing 466 - 468 of 537 Reviews

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Jobs at FreshDirect

MTO C4- Personal Shopper

Ambient- Personal Shopper

Supply Chain Strategy & Analytics Intern

Summer Internship- Transformation Intern

Summer Intern - Merchandising Operations Intern

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not bad

Helpdesk support

Comfortable place to work

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Jobs at FreshDirect