Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "and the pay is good ." ((in 22 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "The team is great." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews)); "No communication No team work" ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(109 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

109 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 3, 2021

transportation manager

Transportation manager

Recommend

CEO approval

Business Outlook

Pros

good company if you pay attention to your task

Cons

bad communication between the company

FreshDirect Response

4y

Hi and thank you for sharing your feelings about working at FreshDirect. We acknowledge our internal communication can be better- we're proud to have launched FreshConnect, our internal communications app for each department to use amongst their teams. We hope this new tool will be helpful when communicating to the Drivers and Helpers that report to you. You can ask your HRBP to show you how to use the app with your team and where to check for company updates. If you are ever open to a confidential discussion, the HR team would love to hear from you. You can reach us at EmployeeCommunications@FreshDirect.com to discuss further. We would be grateful to hear from you.

1.0

Jun 15, 2021

do not work here

Order picker

Recommend

CEO approval

Business Outlook

Pros

there is none there is none

Cons

do not work here they only give very little pto time no vacation they slave u to death for little pay

FreshDirect Response

5y

Hi and thank you for your feedback. We're sorry your time with FreshDirect was less than satisfactory. Your feedback is crucial to making meaningful changes for our employees. We humbly ask you to share any and all thoughts by emailing us at EmployeeCommunications@FreshDirect.com. An HR associate will receive your feedback to share with senior leadership. We look forward to listening and learning from you.

1.0

May 10, 2021

Not the best job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hrs in the winter time, if you looking for extra money

Cons

Small growth in the company and small pay rise.

FreshDirect Response

5y

Hi There, we're sorry to learn your experiences with us have been less than positive. We understand the demands of being a Helper and appreciate your contributions over the years. We would love to learn more about your time with us to help inform us of what else we could have done to keep you as a valued employee. You can reach us at EmployeeCommunications@FreshDirect.com to share more of your feedback. We hope to hear from you.

Viewing 46 - 48 of 109 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

transportation manager

do not work here

Not the best job

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Jobs at FreshDirect