Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 23 reviews)); "and the pay is good ." ((in 22 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Great opportunity to practice good customer service." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 13 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

5.0

Dec 15, 2020

Good

Chartered accountant

Recommend

CEO approval

Business Outlook

Pros

Nothing, nothing, nothing, nothing, nothing

Cons

No cons , everything is fine

FreshDirect Response

Thank you for your review!

3.0

Nov 29, 2020

All round experience

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Exposure to plenty of customers

Cons

Long working hours Very stressful environment

FreshDirect Response

Thank you for your review! Want to let us know how we can do better? Send us a note at EmployeeCommunications@FreshDirect.com to connect with an HR Associate. We hope to hear from you!

5.0

Aug 28, 2020

Good

Bsc, chemistry

Recommend

CEO approval

Business Outlook

Pros

Great salaries and great food there

Cons

Bad working hours And bad staff

FreshDirect Response

Thank you for sharing your thoughts. We're glad you're enjoying the many perks FreshDirect has to offer! We also want to acknowledge your experience during working hours and how we can make your feedback into reality. You can reach out in confidence to EmployeeCommunications@FreshDirect.com to discuss how we can improve with your feedback in mind. We sincerely hope you can share your insight with us.

Viewing 523 - 525 of 537 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Chill- Personal Shopper

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MTO C4- Personal Shopper