Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (24) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 32 reviews)); "and the pay is good ." ((in 22 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Good coworkers, challenging work." ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 19 reviews)); "Bad management, need more structure" ((in 19 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(109 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

109 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Oct 28, 2020

Fresh direct runner

Food runner

Recommend

CEO approval

Business Outlook

Pros

Weekly pay , they had decent benefits

Cons

Harsh weather , no where to use the bathroom

FreshDirect Response

Hello, thank you for making time to share your feedback with us. We're glad to hear your time as a Runer was satisfactory, however, we would like to learn more about your working conditions. At FreshDirect, we're continuously transforming employee feedback into opportunities for improvement. We would love to hear more from you! You can send us an email at EmployeeCommunications@FreshDirect.com to discuss your feedback with a member of our Human Resources team. We hope to hear from you!

1.0

Oct 10, 2020

The worst place to work

Ptt

Recommend

CEO approval

Business Outlook

Pros

Discount on food and free coffee

Cons

Hourly wage is not enough compensation for the hard labor

FreshDirect Response

Thank you for taking the time to share your experience at FreshDirect. We're sorry to hear your time with us wasn't enjoyable. We are nothing without the hard work of all employees who work tirelessly each and every day. We will take your feedback into consideration? You can reach us at EmployeeCommunications@FreshDirect.com if there's anything else you'd like to share. We wish you the best in all your future endeavors!

1.0

Mar 14, 2020

Review

Analyst

Recommend

CEO approval

Business Outlook

Pros

Sponsorship Snacks No other pros for FreshDirect

Cons

Poor Leadership Low Growth Low Pay Does not inform employees about FMLA

FreshDirect Response

Thanks for taking the time to share your candid feedback about FreshDirect. We strive to continuously improve our team member experiences and will follow up on your comments. Thank you for your contribution with FreshDirect!

Viewing 52 - 54 of 109 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Chill- Personal Shopper

Ambient- Personal Shopper