Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 25 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

3.0

Dec 12, 2021

Hard work

Runner

Recommend

CEO approval

Business Outlook

Pros

Full time , pays, meeting different people often, tip

Cons

Harsh on they workers, they don’t care to make it easier for them .

FreshDirect Response

Hello and thanks for your review. Thanks for your time as a Runner at FreshDirect! We hope your time with us was enjoyable. The working conditions for Runners can be difficult due to inclement weather and required physical activity. We pride ourselves on setting realistic expectations for each job during the hiring process and during orientation. Feel like sharing? You can send us an email at EmployeeCommunications@freshdirect.com to share anything else about your experience at FreshDirect. We hope to hear from you.

2.0

Dec 2, 2021

Ha

Shipping and receiving

Recommend

CEO approval

Business Outlook

Pros

I don’t know like for real

Cons

Everything is just bad so yeah

FreshDirect Response

Thank you for your review. We wish your time with FreshDirect could have been more positive. We humbly ask for any additional feedback you may like to share by emailing EmployeeCommunications@freshdirect.com. We hope to hear from you.

4.0

Nov 29, 2021

Fresh direct

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are good also good work environment

Cons

The hiring process took a while

FreshDirect Response

Thank you for leaving a review for FreshDirect! We appreciate your time and look forward to supporting your future career goals as you grow with the company. Ready to discuss your career advancement? Reach out to your Human Resources Business Partner or EmployeeCommunications@freshdirect.com to learn how we can help you achieve your goals.

Viewing 178 - 180 of 537 Reviews

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