Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Great coworkers" ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

2.0

Nov 3, 2021

Not That Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ok to work at this facility

Cons

work environment could be harsh climate

FreshDirect Response

4y

Thank you for your time to leave us a review. We're grateful for your contributions to FreshDirect. Have any other thoughts you'd like to share? Please send us an email at EmployeeCommunications@freshdirect.com

2.0

Oct 28, 2021

Senior veterian

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Steady income Pay every week Steady start time Good PTO after 3 years

Cons

No career job No bonuses High turn over rate

FreshDirect Response

4y

Hi and thank you for your message. FreshDirect would not be the company it is today without the support of our administrative team members. We encourage you to contact your Human Resources Business Partner to discuss your career opportunities. Typical roles our administrative team members transfer or are promoted to are analysts and managers. FreshDirect is committed to investing in its employees. If there's anything else we can support you with, send us an email at EmployeeCommunications@freshdirect.com

5.0

Oct 26, 2021

Cool

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You don’t have to load your truck

Cons

None that I could think of

FreshDirect Response

4y

Thank you for your review! Our Transportation team knows the struggles of loading a delivery truck at the beginning of every shift- it's hard work! Our Shipping team does an amazing job to help each driver start their route without concerns. We're glad you enjoyed driving for us to deliver the best groceries available to our customers. FreshDirect thanks you for your service and wishes you success in all that you do!

Viewing 184 - 186 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not That Great

Senior veterian

Cool

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