Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Great coworkers" ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

3.0

Sep 27, 2021

Good Company

Industrial engineer i

Recommend

CEO approval

Business Outlook

Pros

Good company New owners good health benefits

Cons

Work can be a bit repetitive for the first 2 years untill promoted to Level 2. Less Salary

FreshDirect Response

4y

Hi There, it's great to receive your feedback about working at FreshDirect. We appreciate your insight on ways to improve the business. We have noted your concerns about Engineer career pathway support, salary, and review process to the Human Resources senior management for their consideration. We welcome any other thoughts you have. We encourage you to send a note to EmployeeCommunications@FreshDirect.com for anything else we can do to improve your career at FreshDirect!

1.0

Sep 23, 2021

n/a

Food service associate

Recommend

CEO approval

Business Outlook

Pros

Not at liberty to discuss

Cons

Too many to count to be honest

FreshDirect Response

4y

We thank you for your contributions to FreshDirect. We wish your time with us could have been better. If you feel comfortable sharing your experiences, we humbly ask you to email us at EmployeeCommunications@FreshDirect.com. We wish you success in all your future endeavors.

2.0

Sep 8, 2021

Its a reality check if your coming from a higher paying job

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Atleast its a decent job

Cons

its just that a job, not a career

FreshDirect Response

4y

Hi There, thanks for your time reviewing your experience at FreshDirect. We are proud to offer all employees career pathways to explore their long-term future at FreshDirect. Plant employees have successfully become People Ambassadors, Team Leads, Supervisors, and Managers, growing through the ranks. Other types of roles Plant employees have transitioned to include Environmental Health and Safety trainers, Learning and Development Training associates, Merchandising Inventory Leads, among others! We strongly encourage you to discuss your aspirations with your management and Human Resources Business Partner. You can also send an email to EmployeeCommunications@FreshDirect.com if you'd like further assistance. We look forward to supporting you in all your future endeavors!

Viewing 193 - 195 of 537 Reviews

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FreshDirect reviews

Company ratings over time

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Reviews by job title

Good Company

n/a

Its a reality check if your coming from a higher paying job

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