FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
2.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

FD has fiercely loyal customers who love the service and are keeping the company alive. As an employee you get 20% off the site/app and there is a small physical employee store with 50% off listed price discount (sometimes more) although it is very hit and miss on what products will be available each day. There is a shuttle service because the office is far from the train but it is mismanaged and the executives don't care because they all drive. If you do have a car there is company parking available onsite. Staff who are passionate about sourcing quality items and vendors. Supporting local brands and companies. Highly international workforce. Occasional company events.

Cons

Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures. The company feels as if it is divided between them and all the other nationalities/backgrounds which is very unfortunate. Not a company with a founder involved but operates with startup energy. Lack of culture and communication, lack of transparency into company goals and strategy. No hybrid work options for most corporate staff. FreshDirect lacks leadership and it shows.

4.0
Apr 14, 2025

Not a bad place

Recommend
CEO approval
Business Outlook

Pros

Decent pay Good managers Decent entry level job

Cons

Can be straining on the body Too many boxes for your stop to handle alone

Viewing 19 - 21 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.