Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "The team is great." ((in 10 reviews)); "Lots of free food and merch" ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Life Balance Issues: Long hours and last" ((in 21 reviews)); "Bad management, need more structure" ((in 21 reviews)); "No work/life balance" ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

5.0

Mar 28, 2021

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work life balance, open and friendly culture

Cons

not as i am aware of

FreshDirect Response

5y

Hi There! Thank you so much for the glowing review. We take pride in creating an environment that's welcoming to all. If there's anything else you'd like to share, you can send us a note to EmployeeCommunications@FreshDirect.com. We hope to hear from you!

4.0

Mar 22, 2021

Associate

Deli associate

Recommend

CEO approval

Business Outlook

Pros

OT, good. Id you work noone bothers you

Cons

OT, 401 dont match l, flexible with time

FreshDirect Response

5y

Thanks for sharing your experience with us! We hope your time with us was fulfilling. Do send us a note to EmployeeCommunications@FreshDirect.com if there's anything else you'd like to share with us.

3.0

Mar 16, 2021

Good opportunities for growth

Senior analyst fp&a

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for growth and training

Cons

Nothing really to add here

FreshDirect Response

5y

Thanks for sharing your feedback with us. We wish you the best in all your future endeavors!

Viewing 229 - 231 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

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Fresh- Personal Shopper

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Company

Associate

Good opportunities for growth

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