Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "The team is great." ((in 10 reviews)); "Lots of free food and merch" ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Life Balance Issues: Long hours and last" ((in 21 reviews)); "Bad management, need more structure" ((in 21 reviews)); "No work/life balance" ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

5.0

Feb 28, 2021

Great Company

Supply chain planner

Recommend

CEO approval

Business Outlook

Pros

All around support and great corporate environment

Cons

- no 401k match - career advancement is cloudy - employee activities - corporate goals -bonus

FreshDirect Response

5y

Hi There, thank you for your feedback. Thank you for your positive review. We also acknowledge there are fundamental improvements FreshDirect stands to make to change your cons into pros- we're working on it! We're developing new career pathways and safe employee activities that will make our office even more enjoyable. If you have any suggestions on what you'd like see from us, send us a message at EmployeeCommunications@FreshDirect.com.

3.0

Feb 22, 2021

Review

Senior process analyst

Recommend

CEO approval

Business Outlook

Pros

Overall growing company with high potential

Cons

Limited opportunity to change/ develop career path

FreshDirect Response

5y

Thank you for sharing your experience with us. We hope your experiences at FreshDirect have set you up for success in your new role. FreshDirect wishes you the best!

3.0

Feb 21, 2021

Ehh

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

Staff, face paced, over time.

Cons

Repetitive, cold, long days, factory settings

FreshDirect Response

5y

Hi There, we appreciate you sharing your feedback with us. We're glad you enjoy the fast pace and over time, though we'd like to learn how we can make your working hours be less repetitive. Our managers are trained to facilitate conversations about your career growth at FreshDirect, be it changing to a new work zone or trying out a new department! We're standing by to learn how we can help you make the next step in your FreshDirect career! Email us at EmployeeCommunications@FreshDirect.com to discuss further with an HR Associate.

Viewing 238 - 240 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

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Ambient- Personal Shopper

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company

Review

Ehh

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