Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "The team is great." ((in 10 reviews)); "Lots of free food and merch" ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Life Balance Issues: Long hours and last" ((in 21 reviews)); "Bad management, need more structure" ((in 21 reviews)); "No work/life balance" ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

5.0

Dec 10, 2020

Great company.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great environment tho work at

Cons

A lot of work for the amount of work

FreshDirect Response

5y

Thank you for taking time to share your feedback. Send us an email at EmployeeCommunications@FreshDirect.com to connect with an HR Associate to discuss any ideas or suggestions you may have. We hope to hear from you.

3.0

Dec 10, 2020

Overall great job

Systems optimization analyst

Recommend

CEO approval

Business Outlook

Pros

Great pay, reliable check, great benefits, understanding managers

Cons

Favoritism, Long Hours, A little bit of lack of organization

FreshDirect Response

5y

Hi There, thank you for sharing your thoughts about your time at FreshDirect. Your feedback will be taken into account as we continue to better FreshDirect for all current and future employees. Please send any additional thoughts you'd like to share to EmployeeCommunications@FreshDirect.com.

3.0

Dec 9, 2020

FD

Manager

Recommend

CEO approval

Business Outlook

Pros

easy to grow within the company At times you can get recognized for your work

Cons

after a certain amount of time, you will hit your ceiling No communication No structure All is not on the same page

FreshDirect Response

5y

Thanks for sharing your thoughts with us. We're sorry your experience working at FreshDirect hasn't been as optimal as we intend. We're currently introducing new HR procedures, such as updating our Manager Onboarding Training and launching a new internal communications app. Our goal is to offer the best on-the-job training and communication tools to our deserving employees. You can send an email to EmployeeCommunications@FreshDirect.com to share more of your experiences or lean more about our new HR programming. We'd love to connect and discuss!

Viewing 256 - 258 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company.

Overall great job

FD

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