2.0
Apr 14, 2013
This is a company with a good product in Heat Enterprise but a very poor management structure
Former employee, less than 1 year
Sydney
Recommend
CEO approval
Business Outlook
Pros
Heat Enterprise is a competitive product and equal to other tier one offerings. The ability to have software on premise or in-house is flexible
Cons
The image however is not good in the marketplace and the price model is unworkable for large sites. This forces the company to discount heavily and that process is cumbersome. The integration of purchased modules from Germany and UK has been poorly executed and is full of restrictions. The company has significantly failed to reach it's sales targets for several years, is very poor in servicing its large user base. The sales model of hire and burn leads to a destabilised work force and heavy staff cut backs in March 2013 has flattened staff morale.
