Frontdoor reviews

3.2

52% would recommend to a friend

(186 total reviews)
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Bill Cobb

58% approve of CEO

46% positive business outlook

Frontdoor has an employee rating of 3.2 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

186 reviews
1.0
Mar 21, 2022
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the team i worked on.

Cons

They dont care about their employees. You are just a number. When the new CTO came in, after a few months, around half the developers had left or were fired. The cto is a cancer to the company.

2.0
Mar 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great tech stack - company uses a lot of new technologies to develop well maintained code bases and there is a lot of innovative work going on in the engineering teams

Cons

The 401k employer match is capped at 3.5% (if you invest 6%) BUT the catch here is that this employer match vests at this rate - 0% for less than 2 years, 25% for 3 years and so on and you don't get a 100% until you've worked here for 5 years! This is something I found out after I left the company and realized that no money from the employer match came along with me... This is a clear case of HR's cheap tactics to retain employees for long but this does not work! It drives people away even more if you blindside them with this information without being upfront about it in your benefits package!

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Frontdoor Response
4y
Thank you for your feedback as we always look for ways to improve the employee experience. To clarify, Frontdoor will match your contributions dollar for dollar on the first 1% of pay you contribute. It will add 50 cents per dollar on the next 5%. You are always 100% vested in your own contributions and Frontdoor contributions are subject to a vesting schedule and are 100% vested after two years of service (not 5). Thank you again for your feedback.
3.0
Mar 15, 2022

Corporate America

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Day-to-day leadership and co-workers that I interact with make it tolerable.

Cons

Associates don't feel valued, only penalized with overtime for the lack of forecasting & staffing for peak seasons.

Viewing 106 - 108 of 186 Reviews

Glassdoor has 212 Frontdoor reviews submitted anonymously by Frontdoor employees. Read employee reviews and ratings on Glassdoor to decide if Frontdoor is right for you.