Frontdoor reviews

3.2

52% would recommend to a friend

(185 total reviews)
avatar

Bill Cobb

58% approve of CEO

46% positive business outlook

Frontdoor has an employee rating of 3.2 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
3.0
Nov 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Great Boss Great Pay Great Benefits Work From Home

Cons

Top level management makes choices that contradict department goals and/or cause issues that impact our customers/vendors.

2.0
Oct 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is market rate. There are some cool folks scattered in the company.

Cons

It is a really strong culture, it is just a terrible one. Get it done or else, don’t worry about how you or your employees are treated, and a very unstable collection of technologies to go along with that. It feels like swimming against the current all the time. If a team does not commit to an unachievable date, the work gets shipped to a contractor team or India. It feels like there is no solid roadmap and architecture. It is based on whatever is the newest and shiniest that day with no real plan to integrate these things into a very big tech stack. Seems a little startupy in the negative way where it is more important to say you are using the latest tools without actually taking the time to implement them correctly and reap the benefits. I interact with several of the folks in Pune and didn’t understand all the 5 star reviews as they are in the same boat if long hours and a not nice environment. Then I also saw the review about being forced to post 5 stars and thought that was so silly. May be a grain of salt there, but I can certainly see that happening as they all came in one wave over a couple months and I wouldn’t put it past Frontdoor to ask for that.

1.0
Oct 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, coworkers, 401k, commission used to be good until they put a cap on it and if you don't make 103 sales you get no money for your hard work.

Cons

Commission is only paid if you make 103 sales. This is a very hard department and they provide leads but are given to certain people. No changes are adjusted for commission even during Corona and this is also slow season. Just shows how much they care about the people that work for them. They figure out new ways to get rid of people with a new write up process in the middle of the year and don't allow us to use vacation time. Never can take off on the weekends. Horrible management

Viewing 160 - 162 of 185 Reviews

Glassdoor has 211 Frontdoor reviews submitted anonymously by Frontdoor employees. Read employee reviews and ratings on Glassdoor to decide if Frontdoor is right for you.