Frontdoor reviews

3.2

52% would recommend to a friend

(185 total reviews)
avatar

Bill Cobb

58% approve of CEO

46% positive business outlook

Frontdoor has an employee rating of 3.2 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
3.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, the team really works well together. Pay is great and the company has great potential. THE CEO IS GOOD. Rex is awesome.

Cons

The morale in Engineering is probably the lowest of any of the companies I have ever seen. 70+ hour work weeks went from being something that was insane to something that is normal. Turnover rate is high. Managers, TPMs, developers, they all flip pretty frequently.

2.0
Mar 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote Work Ability to create our own schedule Work as a team

Cons

90% of time is spent dealing in customer service/complaints Compensation based on team performance No recognition for individual performance

1.0
Sep 11, 2020

Crooked!

Recommend
CEO approval
Business Outlook

Pros

Lots of on the job learning

Cons

CTO treats his people like robots. People get fired for the stupidest stuff, and they are trying to turn a company that insures used dryers into a “tech firm”. Senior management is highly unethical. Their flagship company “American Home Shield” is no longer an “American” company because they’ve sent so many jobs to India. Some customer service isn’t even in the US. Also, benefits wise it takes over a year to get disability insurance. So be prepared to buy your own disability insurance.

Viewing 16 - 18 of 185 Reviews

Glassdoor has 211 Frontdoor reviews submitted anonymously by Frontdoor employees. Read employee reviews and ratings on Glassdoor to decide if Frontdoor is right for you.