Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 267 reviews)); "Good benefits for employees and family" ((in 253 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 40 reviews)); "Great boss, flexible hours, work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad upper management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 52 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(830 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jul 29, 2019

Horrible

Manager

Recommend

CEO approval

Business Outlook

Pros

Traveling for work, however it was taken away

Cons

Everything . After 6 years my salary went down, not up

1.0

Jul 26, 2019

Poor management, poor vision.

Fiber network technician

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits, good hours.

Cons

No vision, management doesn't care about employees

2.0

Jul 25, 2019

Tough Work Environment

Manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, there is challenging work. Many nice people.

Cons

The culture form the top down is broken. There is no real support for people, they're asked to do things that they have not been trained for and don't have the resources to do . They are still held accountable when projects don't succeed. There is also a lot of favoritism. This exists everywhere but it seems to be the lead here where advancement is based on being in with the right people.

Frontier Response

Thank you for your feedback and we hope things are going well in your new role. We are in the process of changing our culture. We recently launched a new performance management system to help hold team members accountable while allowing us to recognize their success.

Viewing 376 - 378 of 830 Reviews

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Fiber Network Field Technician