Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 267 reviews)); "Good benefits for employees and family" ((in 253 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 40 reviews)); "Great boss, flexible hours, work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad upper management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 52 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(830 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jan 3, 2019

Upper Managment doesn't have a clue!

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay is the only thing worth staying here for.

Cons

Promised pay, bonuses, work flexibility, management perks not given. Much work outsourced to contractors who don't care and continue to lose the company business.

4.0

Dec 29, 2018

Telecom technician

Telecommunications specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits package

Cons

There are no cons really

1.0

Dec 11, 2018

Run as fast as you can!

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Job functions are fairly easy. About 1/5 of the week spent in meetings.

Cons

Where do I begin...healthcare cost/deductions per pay stub continue to sky rocket, canceling out any benefit from the recent tax cut. The company also cut back on 401K match. There has been no bonus, no raises, nor performance reviews for management employees for the past two years since Frontier bought us out from Verizon. Only upper management receives stock options and other perks that are exclusive to the good old boy's club. In addition, Frontier applications and systems are antiquated and a complete joke. Departments are disconnected with no staff support and plenty of outdated processes. If anyone dared to question the status quo, that person will be reprimanded for coming up with solutions to save this sinking ship and thinking outside the box. I would not recommend this company to anyone except my worse enemies!

Viewing 409 - 411 of 830 Reviews

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Jobs at Frontier

Service Representative - SMB Retention