Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 279 reviews)); "Good Benefits and vacation accrual" ((in 249 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 156 reviews)); "company offers a good salary" ((in 44 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 157 reviews)); "Bad upper management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training for managers." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Oct 6, 2015

Network Engineer

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay, good vacation time, excellent benefits, and Company continues to grow. Management cares for employees wellbeing. Stocks are stable.

Cons

Very difficult to advance within this company. I have held the same position for 15 years and have had no opportunity to advance despite being a top performer.

3.0

Sep 29, 2015

Engineering Director

Engineering director

Recommend

CEO approval

Business Outlook

Pros

20 plus year career. Excellent during the Rochester telephone era. High tech leader in the industry. Incubator for talent. Many RTC leaders, went on to form very successful companies during the CLEC era.

Cons

During the Citizen’s era, the drive for technical excellence took a back seat to a desperate effort to hold on to POTS customers during the 2000's. Very similar to Kodak's misguided attempt to hold onto film sales by suppressing digital.

3.0

Sep 26, 2015

Great job, not a carrier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and pay. Positive environment. Some management is very supportive and encouraging.

Cons

There are clicks among managers, and if they don't like you, you don't get opportunities to advance in the company.

Viewing 1882 - 1884 of 2,503 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier

Sr Project Manager of Bulk Customer Success

ACCOUNT EXEC, SMB D2D SALES

Tampa, FL

View job

Director, Enterprise Sales

ACCOUNT EXEC, SMB D2D SALES

New Haven, CT

View job

Senior Solutions Engineer

Remote

View job

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Network Engineer

Engineering Director

Great job, not a carrier

Top companies for "Compensation and Benefits" near you

Jobs at Frontier