Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits and pay depending on what contract your on." ((in 266 reviews)); "Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 263 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home, flexible schedule" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 56 reviews)); "No training for managers." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 25, 2015

Great advancement oppurtunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great advancement opportunity within the organization. Plenty to learn if you find the right people.

Cons

Company that may be growing to fast to be able to maintain current network properly.

3.0

Jun 24, 2015

hourly-worker

Business sales support specialist

Recommend

CEO approval

Business Outlook

Pros

Company expanding into three more states...more jobs

Cons

Too many to mention in this space

5.0

Jun 23, 2015

I love my job, but nothing is perfect.

Ihd premium technical support

Recommend

CEO approval

Business Outlook

Pros

-Basic tech work for decent pay -Benefits -Full Time -Experience on the resume -Frontier hires from within so you can in fact move up from within the company -You can move up to things like the NOC (Network Operating Center) or Fiber Optics, or even the Malware/Offline team w/o any extra certifications simply by learning as you go along -If you don't know something you always have someone you can ask, whether it's a Lead, Senior Tech, the guy/girl sitting next to you... or Google... -If you can sell you can make a decent amount of extra cash and the more you sell the more you can make per what you sell -You can make more per hour depending how much you sell -Shift bids every 3 months so you depending on seniority you can kind of "mold" your schedule. -Friendly atmosphere from co-workers and superiors -Casual dress code

Cons

-Some the non-tech savvy are hired (not all the time, but more often then should happen) -Not enough field techs to meet the repair/installation demands -For some techs, empathy, compassion, and patience is lacking

Viewing 1927 - 1929 of 2,503 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier

Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great advancement oppurtunity

hourly-worker

I love my job, but nothing is perfect.

Top companies for "Compensation and Benefits" near you

Jobs at Frontier

Frontier reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Frontier reviews FAQs

Jobs at Frontier