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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      57% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      71% approve of CEO

      54% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      May 10, 2015

      Too many growing pains

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing Company, who pride's itself with commitment to rural communities and local engagement. They just acquired 3 states from Verizon, which will almost double the company, and open up a ton of opportunities.

      Cons

      Growing company, that just added more states, when they hadn't gotten their processes straight from the last add (CT) or the add before that. 'Local' engagement equals too many silos with no one overseeing them. Commitment to rural efforts... maybe they should think about, Verizon probably sold it off, for a reason...

      5.0
      May 8, 2015

      Tech Support

      Tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is by far the best job I have ever had. The culture is fun, engaging, and pro employee. There are so many growth opportunities if you are willing to learn and put the work into what you are doing. Management is awesome!!! They take the time to give feedback, even if it hard to give, to help employees develop. I have grown so much just from my engagement with the management team.

      Cons

      This job has normal stress that you would find from any job. Some employees feel entitled and get too involved in gossip and worry over things that have nothing to do with their job. If these employees would focus on their customers and their own performance they would reap the benefits of what this company offers.

      1.0
      Apr 28, 2015

      Customer Service Associate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reliable income and relatively easy work.

      Cons

      Upper management was dishonest and only cared about making money.

      Viewing 1954 - 1956 of 2,502 Reviews
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      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.