Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 250 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 43 reviews)); "Flexible and able to Work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 97 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Mar 8, 2015

Great Local people, but a truly LOCO CEO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The local offices are manned by committed and caring people who genuinely care about the customers and the communities. At entry level and out in the regional offices a great place to work. And you can make a difference for the customers

Cons

The CEO is a class A queen of mean. Leona Helmsley had nothing on her as a prima donna. She has a multi page list of all her personal requirements for any visit. This starts with the lengthy introduction list of Maggie's accolades that the host must read off before she speaks to any group. Ask an uncomfortable or objective question and you will likely be fired. Keep your head down and your mouth shut whenever Maggie is around. And if you are forced to speak in her presence, always sing her praises loud and long.

3.0

Feb 25, 2015

A fairly decent place to work as long as you agree with management.

Technical supervisor

Recommend

CEO approval

Business Outlook

Pros

This company has very very good compensation and incentives for agents/front line supervisors. You can make well over 1000 in commission, essentially writing your own paycheck.

Cons

Very flat pay structure with growth. Most of the time individuals who move into management make less money than they did as a front line supervisor due to losing their commission.

3.0

Feb 23, 2015

Internship is ok!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very nice people to work with.

Cons

It could be better if there are more communications between managers and employee.

Viewing 1984 - 1986 of 2,502 Reviews

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Jobs at Frontier

Manager, Multifamily Bulk Customer Success Team

Remote

View job

Fiber Network Field Technician

Fiber Network Field Technician

Fiber Network Field Technician

Fiber Network Field Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Local people, but a truly LOCO CEO

A fairly decent place to work as long as you agree with management.

Internship is ok!

Top companies for "Compensation and Benefits" near you

Jobs at Frontier