Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 250 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 43 reviews)); "Flexible and able to Work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 97 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Jan 29, 2015

Tier 1 Noc Perspective

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management is helpful, and from a tier 1 perspective, there is not much expected from you.

Cons

I came into the company as a contractor through Insight Global and received a $10 pay cut after getting hired. While this isn't Frontiers fault, they should advise you of what the salary range should be at the interview process. There is also little motivation to move up within the company since the Tier 2 and Tier 3 roles are salaried and those guys are always being called on after 40 hours of work

3.0

Jan 29, 2015

Local is good; Corporate is bad.

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Somewhat flexible work schedule; decent benefits; great coworkers.

Cons

It's very evident that corporate Frontier Communications doesn't care about their employees whatsoever. I always felt like the ax was about the drop; not because of performance, but just because there was always financial uncertainty on the table. Additionally, most managers had the type of mentality that your number one job is to make them happy, regardless of whether or not it had any benefit to the company or your team.

1.0

Jan 28, 2015

Overworked and underpaid!!!!!!!!!!!!!

Manager

Recommend

CEO approval

Business Outlook

Pros

Nice people, decent office, not much else worth listing.

Cons

Low wages, overworked employees, lack of communication, nobody knows how to do their job, no work-life balance, expensive benefits, too much more to list here.

Viewing 1996 - 1998 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Tier 1 Noc Perspective

Local is good; Corporate is bad.

Overworked and underpaid!!!!!!!!!!!!!

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Jobs at Frontier