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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Dec 4, 2014

      Fine place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Variety of work, good pay, good benefits, stable(ish)

      Cons

      Company is a vs. towards rank and file workers. Take from us to give to them.

      1.0
      Dec 3, 2014

      Every single day there is something "new" that needs to be implemented

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      First line managers are easy to work for, the pay is great considering what I actually do in a day.

      Cons

      Management above the first line have no clue what is going on and they roll out the worst ideas possible. All the old Verizon/GTE practices that didn't work are being brought back because the old Verizon employees are still in a position of power. Feel like we have been lied to since the acquisition from Verizon, they said that they are an employee friendly company but it sure doesn't seem like it though. From work groups that don't have enough techs to handle the volume of trouble tickets to the constant changing of the technician schedules, you're not left with time at home to release from the job. And with more focus on your numbers than actually addressing the real issues you feel like you are one slip up away from discipline.

      1.0
      Dec 2, 2014

      Worst company experience ever

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Poor leaders lead to poor execution

      Cons

      No work-life balance. Expectations far exceed what actually can be delivered. Leadership that does not have a clue how to lead. Too many Yes Men. Verizon kept the best and Frontier got rest.

      Viewing 2014 - 2016 of 2,502 Reviews
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      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.