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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      3K reviews
      4.0
      Nov 7, 2014

      You can do well if you're willing to sell

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally friendly co-workers, good upper management, opportunities for advancement, can make a descent amount on commissions

      Cons

      Can be tense environment with several agents sitting within a few feet, much of call base is dealing with rural DSL customers who generally have fair to poor internet connections - you will occasionally receive an irate caller

      2.0
      Nov 4, 2014

      1 year and out

      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well paid, flexible schedule, lots to learn

      Cons

      No clear work objectives Lack of leadership People around me were able to do absolutely nothing and get away with it

      1.0
      Nov 3, 2014

      What work was like in the dark ages

      Sales and service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely nothing to consider here.

      Cons

      IF you can imagine the worst place to work..... this would be it. Absolutely no ethics happen here. Management (if you can call it that) are held in check by the next level. They are not allowed to speak up. Don't dare question anybody above you. What a neanderthal approach to running a business. The mind of Maggie. Kinda like the wizard of Oz. Well I've had enough, I'm going back to Kansas.

      Viewing 2026 - 2028 of 2,502 Reviews
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      ReviewsFrontier reviews

      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.