Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Dec 19, 2016

Frntier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great company to work for! Very good training! They really care about of the employees. You're not just a number here!

Cons

There is honestly no downfalls for here! I do not have a negative thing to say about it at all

5.0
Dec 17, 2016

call center rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved working there. I loved helping assisting customers in need of repairs.

Cons

Working there through a temp agency and not being able to be hired in under contract

5.0
Dec 16, 2016

Frontier Support

Recommend
CEO approval
Business Outlook

Pros

Being able to assist customers in resolving internet and some technological issues with a 'First Call Resolution' mindset.

Cons

Inconsistent hours and locations for work. Not delivering when bonuses requirements have been met.

Viewing 2062 - 2064 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.