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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jul 8, 2014

      Fake fake fake

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing good. Union members might have a bit better benefits but not much

      Cons

      Such a fake company. No work life balance. Not honest with customers

      1.0
      Jul 7, 2014

      Good Pay!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The my peers are wonderful. They are dedicated to our customers.

      Cons

      The upper management are belittling to their employees. They are mean and if you fight back they would just fire you. No opinion will be heard.

      2.0
      Jul 7, 2014

      I am very disappointed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits are reasonable. I believe that the company wants to provide customers with the best service possible.

      Cons

      There is enormous pressure to cut corners and work as fast as possible to accommodate heavy (sometimes extremely heavy) work-loads day in and day out. The resulting stress has resulted in medical problems and other stress related illnesses among employees and is causing the accident rate to climb. Management believes that "inattention" is the cause of the increased accident rate, but I suggest that "inattention" is merely one of the symptoms of stress. Every day is a race to complete the work that has been handed to us as quickly as possible in order to minimize overtime and get home to our families at a reasonable hour.

      Viewing 2077 - 2079 of 2,502 Reviews
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      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.