Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits and pay depending on what contract your on." ((in 259 reviews)); "The pay is good and I love working with the public" ((in 256 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 163 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Aug 28, 2016

I stay because of the people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Commission from Satisfied Customers Holiday Pay 4 weeks PTO 401K Medical, Dental, and Vision benefits Performance Rank, no seniority Transparency with Managers Weekly Meetings

Cons

Hours of operation Working weekends Large teams, sometimes not enough time to be with everyone

4.0

Aug 18, 2016

Up and Coming

Trainer

Recommend

CEO approval

Business Outlook

Pros

Expanding company that just acquired FiOS from Verizon which has increased its customer base which in turn increases opportunities for advancements.

Cons

No Cons At the moment

5.0

Aug 15, 2016

Technical Support Specialist

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

This company was great to work for. They are very helpful in getting you up to speed on helping the customers and I have never worked for a better company that took care of their customers at any cost.

Cons

If you don't need to take a lot of time off. I didn't so everything went well but I heard others complain because they needed more time off.

Viewing 2098 - 2100 of 2,502 Reviews

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Jobs at Frontier

Director, Enterprise Sales

Service Representative - SMB Retention

Service Representative - Residential Retention

Fiber Network Field Technician

Fiber Network Field Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I stay because of the people

Up and Coming

Technical Support Specialist

Top companies for "Compensation and Benefits" near you

Jobs at Frontier