Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 272 reviews)); "The pay is good and I love working with the public" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 40 reviews)); "Work from home and flexible" ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad Upper Management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jun 30, 2014

Great Place and people to work for

It technical support

Recommend

CEO approval

Business Outlook

Pros

This is great Company to work for, and its keep growing. Employees are treated with respect, opinion counts, great work environment

Cons

It's a growing company, you have to keep up with changes and challenges, which was expected when i sign up for job since technology changes everyday, Company needs to keep up with new market trends.

4.0

Jun 30, 2014

Not Perfect, But Not Bad

It engineer

Recommend

CEO approval

Business Outlook

Pros

Ability to work up in the company allowing me to express my goals, ambitions, and talent. Most people are friendly, and let you complete your task without too much hand holding. Training was approved, and ability to utilize it was granted. Flexibility to balance home/work life experience. Fast moving company, so getting bored is not the norm.

Cons

Benefits are there, but could be more aggressive. Some location require you to park in public garages $$. Company grew very fast requiring on demand changes that could have been thought out better (This is the area where others were not pleased with the company as they might have been effected in negative manner, however this is not unique to Frontier).

5.0

Jun 30, 2014

Amazing place to work!

Sales & service specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits, for example: great insurance, retirement, PTO to name a few. Ever since I was out of training I was able to enjoy all these benefits. To this day I am still proud of where I work. Compared to other jobs in this area, Frontier is by far THE BEST.

Cons

There are no cons. I come to work and leave work at the door. In my 7 years of working here, I have never had a problem with balancing my work and life. It is a very enjoyable place to work at. I am proud to call Frontier my second home!

Viewing 2146 - 2148 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Place and people to work for

Not Perfect, But Not Bad

Amazing place to work!

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Jobs at Frontier